I saw another user post the same question about the claim reward button being faded and freezing. I

Question

I have Candy Crush Saga 1.54.0, Playin on an Iphone 6+ . I have only been playing about a week and am up to level 40. Way too many bugs for me, it's annoying.

Maureen-3 · Answer

i am having the same problem,, there was an update today and since then I can't claim rewards,, it freeze, and I have to close the app and start again,, but it's EVERY TIME I play ONE game,, and don't get my rewards