Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
My screen is frozen. It is the screen with the candies being dropped into a pot then the "claim
rewards" button should light up and I can move on. The button does not light so I can't do anything. How can I move on? Of I delete the app, will this fixed the problem, or will I be taken back to level #1? I don't want that to happen!! Please advise a course of action. Thank you.
Answers
-
This is happening on my iPad. If I quit out of the game (double click the home button and flick the app off the screen), when I relaunch I am back on the map screen. But after every round, win or lose, I get stuck on the "claim rewards" screen and I have to quit out again. This is merely a workaround until the bug is fixed.
