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Level 1
I understand that there have been problems with this level that have been fixed, but I still don't think it is resolved. I don't believe there are enough moves available to get through the game with the way the items drop. You have to get rid of one item before the next one will drop. Normally this would be okay, but with the addition of getting the keys when they are available there just are not enough moves to accomplish this. I have played this level over 50 times. I have had excellent screen set ups and have used extra special candies and I don't believe there is any way to complete this level.
Hey Debbie I have seen quite a few people have passed this level now (I am not yet this far.) I think the issue is resolved now though. It it a really high level so I would expect it to be quite tricky. I found this video that may help you, does your level work the same way?
https://www.youtube.com/watch?v=WwSiS_TxuWk
Good luck!