How do I get past the Collect Your Reward Screen on Candy Crush Saga on IPhone?

Janet_Hoffman

The Collect Your Reward Screen comes up on Candy Crush Saga on IPhone and won't allow me to collect the reward or to move to the next level. If I wait a period of time I can then play again but then it comes back. How can I resolve this problem.

Wunderbaum

Hi Janet!

Which version of the game do you have installed? I suggest you update to the latest version here: https://itunes.apple.com/en/app/candy-crush-saga/id553834731?mt=8

Cheers :-)