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I lost 9 gold bars by accidentally pushing 5 MORE LIVES at end of game that i couldn't possibly win!
Sarah_Kelly
Posts: 1
Level 1
in Support
On mobile screen is a very small gap between 5 LIVES or END GAME. I owned my 9 gold bars for a whole 3 minutes before i accidentally hit wrong button. I would love to get those hard earned gold bars back, but i see several requests to reimburse gold bars for various reasons,and i don't see any success stories here about receiving them. Could you please create a CONFIRM/CANCEL button that can pop up if you choose 5 LIVES - that way there will be no more accidents and players will be much happier. It took me 2 years to earn those 9 gold bars the long and hard way, and one tiny stuff up and they're gone. VERY ANGRY! *sad face*
Answers
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Hi Sarah!
I suggest you always use the 'x' close mark in the popup windows so that you don't click on the wrong button.
You can get more gold bars if you have the Candy Jar feature. It is also possible to buy more gold bars - they are between 6-10 cents, depending on how many you buy. I normally wait for one of the weekend campaigns as you normally gets some boosters or free lives included in the offer.
Cheers :-)
