Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
On my phone the game reset and I have no friends, when I try and connect with FB to get the game level to sync it gives me a message that the connection took to long. Then I get a message do not reset your progress will be saved.
I still get messages on FB that friends send me things I just can't get the game on my phone to do it.
Hi J Jens!
Please check on Facebook if you have all levels there.
Sounds like you have a connectivity issue. Please see this thread on how to solve it: https://care.king.com/en/candy-crush-saga/do-not-have-access-to-kingdom
Cheers :-)