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Lost bonus...

Agata_Zen
Agata_Zen Posts: 1

Level 1

 I'm having a problem with Candy app installed on Samsung Galaxy Core. Today game froze and when I restarted it I've noticed that all of my bonuses were gone. I was collecting them for months... what can I do now?

Answers

  • Crusher18
    Crusher18 Posts: 1,286

    Hey Agata-  If these are Boosters that you are bought you should be able to restore them. On the game home page in the bottom left side you will find the Settings and in the settings there is an option to "Restore Purchases" any Boosters that you have bought should be in your account again :)

    However if these are Boosters that you won, then you will need to win some more. I have noticed a lot of challenges recently where you can win a lot more Boosters especially over the weekends- so keep an eye out on these.

    Sometimes the Boosters go missing after an update to the game, so be sure to remove the automatic updates on your device and only update the game once you have used all of your free goodies (just to be safe.)

  • MsM
    MsM Posts: 14

    Level 1

    It's completely rubbish and happens to me about twice a week, today I'd just won 3 hand switches put my phone down to make a cup of tea and when I came back the game had disappeared and when I reloaded it bang all boosters gone again. The only thing you can do is swear a lot about what dreadful software king write and wait 8 hours to start collecting them again.

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