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CCS and PC app

Erica-3
Erica-3 Posts: 2

Level 1

I just upgraded to Windows 10 on my PC and the CCS app that came with it is supposed to connect to Facebook. I CAN NOT get this app to connect. It times outs. And if I click retry three times the app crashes and closes. Not only will it not connect it won't save my game either. It won't save the email address I put in, it won't let me edit profile and constantly says "no internet connection" but I promise my computer is on the internet. I have a user id from playing inside Facebook but if I can't connect it what good is it? Can someone PLEASE provide some support for the PC?? Thanks.

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hello Erica. Thanks a lot for posting on  King Care and highlighting this issue. We are really sorry to hear that you are having connection problems and we currently investigating the matter. Thanks again for your patience and understanding.

  • Erica-3
    Erica-3 Posts: 2

    Level 1

    The problem still hasn't been solved.

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