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Candy Crush - Black background in Windows 10
Answers
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What about solution? i have the same problem.Hi Martyb- Thank you all for taking the time to highlight this issue and for providing us with the additional information. Our Candy Crush team are currently investigating this. Thank you for your patience and understanding.
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Hi you have to put your computer in safe mode, to do this restart your computer go to sign in screen then hold down shift key and power button together, then again restart your computer in the box select troubleshoot then advanced options then startup settings then press F5 then safe mode with internet, again restart your computer. your computer now is in safe mode. Go to control panel then devise manager select and right click on display adapter and then select uninstall then ok restart your computer. I found this to solved the problem Candy Crush now works fine.
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Thanks for that - I did everything you said apart from the important bit - deleting the display adapter - surely deleting this is going to adversely affect the day to day running of the PC? In safe mode, it seemed to reckon I have two of them, although when you look at it in regular mode, only one is shown. I am very wary to uninstall the display adapter, as I worry it will screw the laptop up... Any words of wisdom here?Hi you have to put your computer in safe mode, to do this restart your computer go to sign in screen then hold down shift key and power button together, then again restart your computer in the box select troubleshoot then advanced options then startup settings then press F5 then safe mode with internet, again restart your computer. your computer now is in safe mode. Go to control panel then devise manager select and right click on display adapter and then select uninstall then ok restart your computer. I found this to solved the problem Candy Crush now works fine.
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OK, thanks Gordon. I did what you said and uninstalled the display adapter that was shown on safe mode, but it made no difference to the black background problem. However, I looked in Device Manager (not in safe mode) and the adapter still appears to be there. When in safe mode there is a box that remained unchecked when you uninstall which asks if you want to delete the software for this item - should it be checked or left blank?answer to your question uninstall display adapter, this in no way interrupt or have any ill effect to the daily running of your computer. Regards Gordon
