Why will app not update? It's stuck in installing and errors out.

CSUMOM_

After 4 days of being stuck in waiting, or installing the app came back up but put me at level 1 instead of the level 245. A King rep had me delete the app today and reload it and now it's stuck again. 

Crusher18

Hey CSUMOM- What type of device are you playing on? Check that it is compatible with Candy Crush here- http://candycrushsaga.com/help/en Are you trying to download the app or connect to Facebook, let me know and I will try and troubleshoot the problem :-)