When the screen comes up for me to ask someone to help me, i type in their name but I can't send it?

patches

some times I cant even type their name in, but when I do I can't send it.  and when I  highlight my magic scrolls it says I have 3 uses but I only get one. 

KingsPinn

Hey Patches, are you playing candy or bubble witch? I can see you've tagged candy but the scrolls are in BW. For the help you should just be able to click at the bottom of the pop up to confirm?