Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Shelly- Whenever I am having a problem with my game on Facebook I try the following steps:
- Clear cache
- Check for updates in my browser here- https://www.whatismybrowser.com (Java needs to always be up to date and working well)
- Test another browser.
King have also made a good video demonstrating some of these steps:
https://www.youtube.com/watch?v=OESCE4Jj2tU
Let me know how you get on with these :-)