Sign Up!

🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

My boosters diasappeared

mainelyma
mainelyma Posts: 1

Level 1

I play on iPad and on Saturday, my App disappeared. So I reinstalled and thankfully it came back at the same level. But I had over 30 boosters, both purchased and earned, and they were gone. I tried a recover but nothing was returned. How can I get these back? Seems that something happened on 8/29 as I see others have the same problem. Help?! 

Answers

  • Tune_D
    Tune_D Posts: 1,090

    Hi mainelyma,

    I've never heard of an App disappearing. 

    Try to restore your purchases; simply go to settings within the game App, and scroll down to 'restore purchases.' 

    Saved boosters from the Booster Wheel and Sugar Track might get lost after an update or a reinstall, as this type of data seems to get overwritten. You can either not save too many of those and enjoy them every day, or just update only when you have spent all your saved boosters.

Hey! Would you like to give us your opinion?