Lost Progress

Leenski

Hello,

I've seen this question before and it looks like it can get resolved. I was playing Candy Crush Saga, on level 400, and upgraded my phone from a Galaxy S5 to a Galaxy S6. Now, when I play Candy Crush it has me starting from level 1 again. Also, I was not using Facebook.

Thanks,

Ilene

Johnny_Ryall

My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.

I apologise for this, rest assured this is being looked at to ensure that it does not happen again.

If you still have a query then feel free to use the site for help or post your question again so our community can assist you.

Kind regards,

Johnny