Lost progress after an update

gyansenga

Candy Crush Saga just got updated yesterday (7th of September 2015).  I could play with it for a while although it kept crashing randomly. Now that I started it, I lost my progress and I am on level 1. I never played it on facebook.

Can you help me to restore my progress?

KingsPinn

That's not good news! Did you ever connect your game to the Kingdom (where you had to put in a nickname, email address etc) if you did then you only need to log in via the settings (bottom left) and it will return your levels. If you didn't connect to either then I'm sorry to say but your levels have been lost