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Disappointed... Pirate weekend ... Unlocked all required & froze, no bonus/ treasure, please advise?

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Same thing happened to me after I finished all 3 levels, now I have to do all of them AGAIN. Also they deleted my question on here and did nothing to help me w the bonus items I never got after completing the 3 pirate levels

    Hi there- I believe a member of my team has been in contact with you now.
    Flag · Helpful Sweet Love Haha
  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    File a class action suit against King.com  not fair the customers who pay for gold bars, boosters etc.

    Hi- I believe a member of my team has been in contact with you and you should have the items added to your account.
    Flag · Helpful Sweet Love Haha
  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Same thing happened to me too! What a waste of lives!

    I have sent you a message- please check the envelope in the top right hand corner.
    Flag · Helpful Sweet Love Haha
  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    I unlocked two levels. Now all,three are locked again. What am I missing here???

    I have sent you a message- please check the envelope in the top right hand corner.
    Flag · Helpful Sweet Love Haha
  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Same happened to me yesterday and when i logged in today they want me to complete them all again. Also happened last weekend with there other bonus special. What a rip off! and i am around level 750. 

    I have sent you a message- please check the envelope in the top right hand corner.
    Flag · Helpful Sweet Love Haha
  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Same thing happened to me, I used loads of bonuses up and the screen froze, I have not attempted them again, I also asked for help from King, but just got an automated email basically telling me to fine help myself!  Really poor customer care.  

    I have sent you a message- please check the envelope in the top right hand corner.
    Flag · Helpful Sweet Love Haha
  • Jds1976
    Jds1976 Posts: 1 Newbie
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    Same here!, so disappointed!  Don't have contests if you can't follow through.  Long time fan but starting to not like it because of issues like this.

    then I sent email and got no help!

    Flag · Helpful Sweet Love Haha
  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
    Options

    Same here!, so disappointed!  Don't have contests if you can't follow through.  Long time fan but starting to not like it because of issues like this.

    then I sent email and got no help!

    Thanks for commenting on King Care- Please note that you will be compensated with the rewards. Thanks for your understanding.
    Flag · Helpful Sweet Love Haha

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