I am playing candy crush and unable to progress. I am playing the game, it finishes and then freezes

Chris_Cooper

It comes up with [IO-Error= [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032"]][CCS error message: A saga api call went wrong.] This is whether I complete the level or not. Please help

Crusher18

Hi Chris-  I know of a few things you can try. Make sure your cache is clean and the Java is up to date. I use the site https://www.whatismybrowser.com to check these. After doing this, try to load the game again. If still no luck, try a different browser- I always use Chrome.

King has this tutorial video for FB loading problems, might be helpful for you, check it out!

https://www.youtube.com/watch?v=OESCE4Jj2tU

Good luck!