Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Lost my progress
Irynbliss_Katule
Posts: 1
Level 1
in Support
I have lost my phone and i was connected to facebook. But now i have a new phone when i sync with facebook nothing happens and am back to level and my gold bars are gone. So desparate how to get it back. Help pliz
0
Answers
-
Hey, don't panic I'm sure everything is safe on Facebook, its just a case of getting your new phone in sync.
The first thing you need to do is make sure you have the facebook app on your new phone and log in with the account that you need. Then open up the app and connect to facebook on the home page.
The steps are outlined in the King video:
0
https://www.youtube.com/watch?v=qrmBWnonwtE
