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Level 1
Hello Helen, I'm sorry to be the bearer of bad news (remember I'm just a messenger) but the moderators here have said that this can happen and there is not much that can be done. The answer is here:
https://care.king.com/en/candy-crush-saga/why-did-my-boosters-disappear
Mine also were deleted...for the third time. I'm wondering what the purpose of "gifting" us boosters is if they're just going to get deleted? The last time I asked, I was told that only purchased boosters can be returned (with proof of purchase), but that we are SOL for the gifted boosters. I was told to that I could turn off the auto-update, but then what happens if I need to move up a level? I'll have to do a manual update and I'll be in the same boat. Looks like it's time for a new addiction?