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This is not unusual.
Before giving King another penny, scan through the old questions here and look at how often the same issues recur. This isn't an accident. King is struggling and the best way it can think to keep afloat is to basically defraud customers for as long as it can before the ship goes completely under.
This isn't tinfoil hat conspiracy, either. Seriously, look at how often the same issues pop up, then look at the nature of the issue. Simple coding that could be fixed easily, but is not and no refunds are ever given.