Purchase failed but payment pending

M_Ross

Hi. I am putting this question up again as for some reason the powers that be have deleted it! / I purchased 5 extra moves for 79p, however I got an error message saying it had failed. I tried another few times thinking it was bad wifi reception until it eventually went through. However I have checked my bank and there are now 6 payments of 79p pending on my account. The money hasn't left my account as yet as it is just showing as a pending transaction but what should I do once the money goes out? I tried to contact King Care direct on their contact form but I can't get passed the drop down box that asks what game I'm playing. Any help would be appreciated. Thanks

MarkHawk

Hi,

Sorry to hear you did not receive your items. Thanks for getting back to us with the requested details so we can solve this matter.