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candy crush on windows 10?

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royalquiz
royalquiz Posts: 1 Newbie
in Support

I play candy crush on windows 10 as an app but all friends have disappeared and gifts are from ghosts and cant send any, was working good until last week...whats up?

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  • Debra_DLC
    Debra_DLC Posts: 1 Newbie
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    I have tried logging out and logging back in, which theoretically is the Windows 10 app user process to sync with the kingdom, without fixing this issue.  I don't believe it's a synchronization issue as one is connected and able to make purchases.

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  • aCe
    aCe Posts: 1,442 Level 2
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    It sounds like you have lost your connection to whatever you were synchronized with (facebook or kingdom) Maybe check this out first and see if you need to connect again to get everything back. Try it and let me know. 

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  • Debra_DLC
    Debra_DLC Posts: 1 Newbie
    Answer ✓
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    I have tried logging out and logging back in, which theoretically is the Windows 10 app user process to sync with the kingdom, without fixing this issue.  I don't believe it's a synchronization issue as one is connected and able to make purchases.

    Flag · Helpful Sweet Love Haha

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