Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Depends if you ever synced your progress to either FB or Kingdom, if you have you should be able to restore your porgress by connecting to either one again. It's the only way to make sure your data is safe otherwise its only stored locally and if anything happens to it or gets damaged, it cannot be retrieved as there is no back up.