Candy Crush Level 257 is not registering the required combos as collected

Lisa_W.

Candy Crush Level 257 is not registering the required combos as collected so I can't complete the level and move to the next one.  I would have already passed to the next level if it would check the combos as I match them.  What should I do?

StuckInATree

Looking through other similar post it may be worth a try to play the level Facebook or King.com, not sure what else you could do. 

https://care.king.com/en/candy-crush-saga/candy-crush-saga-ipad-level-257-bug