Why am I not getting tickets?

Trisha_Neiberger

im playing candy crush and I'm not getting my tickets. My friends say they sent them and I see the notification but it's not coming through on my game. 

KingsPinn

Have a little read of this post from the moderators, I think it's the information you're looking for... 

https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends