Not receiving lives or requests

Cherieb77

can you please tell me why I'm not receiving lives or request from friends I have logged out of Facebook deleted and reinstalled the app and tried logging in from Facebook nothing works this is very frustrating please help thank you 

aCe

Hey Cherie, one of the moderators just posted about this in another thread, check it out: 

https://care.king.com/en/candy-crush-saga/not-receiving-lives-or-tickets