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Level 1
Adobe is up to date, cookies and cache cleared...tried on 3 different devices...and also had my daughter try on her computer...it wont load past 68%. I'm currently on level 490. HeLP!!!
You are not alone. Been three weeks for many of us. Here are some of the other threads:
https://care.king.com/en/candy-crush-saga/candy-crush-doesnt-load
I heard back from King again, they're still working on it. If you have the same problem, there's not much to do but wait and hope.
I fixed my case with the following modifications, but it's seems it's only for Firefox 64 bits.
In Tools menu -> Modules -> plugins, chose the Shockwave flash module and click options: unselect the protective mode, because the 64 bits version of Firefox is already protected.
https://support.mozilla.org/en-US/kb/adobe-flash-protected-mode-firefox
And then reload the game.
Hope it will help all that are in that position.