Was on candy crush level 617, never logged in to Facebook on my phone before, now I'm at 1!

NancyA

I'd never logged in to Facebook before on candy crush, at least i don't remember doing so. Then i decided it would be good to log in I'm case something happened to my phone so my progress would be saved, but the opposite has happened and now my game is at level 1 on my phone app!!! How can I recover all my progress? I've logged out of Facebook in the app and it's still on level 1.

aCe

Can you check on facebook on a PC to see what level its on? Your game should have transferred over. If its there, then log into the Facebook app on your phone first, then go back to Candy Crush and click to connect again