Why am I not receiving lives and tickets friends are sending?

Lorraine-6

I came to a spot where I needed three tickets to continue.   My son and several friends sent me tickets, I am not receiving them or any lives being sent?  I was always able to receive prior!  What is going on?!

KingsPinn

Hey Lorraine, check this thread out. It's pretty relevant to your post: 

https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends