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Why did Candy Crush stop working?

Duna
Duna Posts: 1

Level 1
in Support

Candy Crush will not open, but I can open and play Candy Crush Soda without a problem

Answers

  • Crusher18
    Crusher18 Posts: 1,286

    Hi Duna-  I know of a few things you can try. Make sure your cache is clean and the Java is up to date. I use the site https://www.whatismybrowser.com to check these. After doing this, try to load the game again. If still no luck, try a different browser- I always use Chrome.

    King has this tutorial video for FB loading problems, might be helpful for you, check it out!

    https://www.youtube.com/watch?v=OESCE4Jj2tU

    I hope you can play again soon :-) 

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