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how do I restore progress on game went from 263 to 1

Carolyn_Davis
Carolyn_Davis Posts: 1 Newbie
in Support

Had to restore Kindle Fire HDX to factory settings due to hardware issue with camera.  Candy Crush game went from 263 (2 yrs playing) to 1.  How can I restore my progress back to 263?

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Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5

    Hi Carolyn!

    Did you have the game connected to Facebook? If yes then all your progress will be stored there. In most cases all you will have to do then is to start the game on your tablet, then click on the blue 'Connect to Facebook' button followed by your login details and your progress will be back.

    Cheers :-)

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