Why is it I do not recieve my UNLOCK tickets from my friends?

Annette-3

I do not recieve my UNLOCK tickets from my friends? At least 20 friends say they have sent the tickets, but I never get them. WHY????? oh and your game is still playing by it self!!!! And why did two of my GOLD BARS go missing???

aCe

Use the search function Annette. If you have a lot of issues then see what you can find. 

Like this for example: https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends