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Why don't I receive lives or extra moves playing Candy Crush on my tablet?
billblue33
Posts: 4
Level 1
in Support
When I click on "notifications" on my tablet, the lives and extra moves don't show up in my envelope. Then when I play on my computer, there are no notifications but when I click on the game, the lives and extra moves that I should have received on my tablet pop up. They don't do any good there because I already have 5 lives to start and you can't save any.
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Answers
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Hi billblue33!
Sounds like something is not right with the install of Candy Crush on your tablet. I suggest you use your boosters, make sure the game is connected to Facebook (to store your progress and gold bars) then un-install, reboot and re-install Candy Crush. Hopefully this solve the issue.
Cheers :-)
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Thanks for the answer but I actually found out I was playing without being connected to Facebook. I thought I was connected because my picture showed up on each level. Once before the space for my picture was blank and I found out I wasn't connected to Facebook, so I figured if my picture showed up I was connected.
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