Level 1347 freezing. How do I report the issue?

SmithandWesson · December 2015

Like many others, level 1347 keeps freezing. Very frustrating because it wastes a life. Where do we report this issue so it can be explored?

Wunderbaum · December 2015

Hi SmithandWesson!

Looks like KIng is already looking into the issue. Please see this thread: https://care.king.com/en/candy-crush-saga/candy-crush-1347

I have the game on my mobile and it works there. I suggest you play the level on your mobile too. Once you have completed the level your progress will then sync back to your Facebook account and you should now be able to advance without any issues.

Cheers :-)

Level 1347 freezing. How do I report the issue?

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