Why is it that when you have quests

Sonia_Starkie

On candy crush saga they do not work when you press play now or go now nothing happens. You used to send emails when there was a quest on this game

Tune_D

Can you describe what you see or what you tab on? I believe they have different challenges going on and there's one where you first need to be on a certain level although you can already see the icon. If you're not there yet, then nothing will happen if you tab on the icon. 

Does that ring a bell?