Level 1316 cherries won't drop

logan33

I have cleared both sides and all blocks under the cherries but they won't drop towards the bottom.  It has been suggested to update the app so I checked and mine has no update available so it must be the most recent version.  How can I get the cherries to drop??????

StuckInATree

When you go into the Apps list on your tablet, what version does it say you have when you tap on Candy Crush?