"Treasure Chest" level 1250 in Candy Crush Saga WON'T OPEN!

Katznjammers

I completed level 1249 & my player piece advanced to the next level which is a Treasure Chest level, but when I click on it to play, it says I can play it when I reach the level.  I've reached it, but it won't open and I can't go forward.  Please help!

Kyra_H.

I'm on a different level but had the same problem on my iPhone. Closed the app and restarted and it opened the chest. Hope this helps!