Windows 10 & CC : Apps starts and then ends up automatically

OlCi

Hi There,

For now a couple of days when I try to launch CC on my laptop (ASUS) running W10 I have the loading (Chargement in French) screen and then the apps stops. When I look in the Apps event viewer I have multiple errors like this one:

Nom de l’application défaillante candycrushsaga.exe, version : 0.0.0.0, horodatage : 0x566e68c2

Nom du module défaillant : ucrtbase.dll, version : 10.0.10586.0, horodatage : 0x5632d166

Code d’exception : 0xc0000409

Décalage d’erreur : 0x00083472

ID du processus défaillant : 0x2964

Heure de début de l’application défaillante : 0x01d1465036f18482

Chemin d’accès de l’application défaillante : C:\Program Files\WindowsApps\king.com.CandyCrushSaga_1.668.0.0_x86__kgqvnymyfvs32\candycrushsaga.exe

Chemin d’accès du module défaillant: C:\WINDOWS\SYSTEM32\ucrtbase.dll

ID de rapport : b5180b8a-62c5-4b67-b613-68d18413f3df

Nom complet du package défaillant : king.com.CandyCrushSaga_1.668.0.0_x86__kgqvnymyfvs32

ID de l’application relative au package défaillant : App

Merci !

Johnny_Ryall

My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.

I apologise for this, rest assured this is being looked at to ensure that it does not happen again.

If you still have a query then feel free to use the site for help or post your question again so our community can assist you.

Kind regards,

Johnny