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hI I'm unable to play candy crush saga on my iPad . It keeps crashing after a copy of turns .

Manj_Bains
Manj_Bains Posts: 1 Newbie

hI I'm unable to play candy crush saga on my iPad . It keeps crashing after a copy of turns .

Answers

  • Crusher18
    Crusher18 Posts: 1,286 Level 2

    Hi Manj-  I know of a few steps that usually fix most issues, let me know how you get on with them :-) 

    Firstly force close all apps and restart your device: http://support.apple.com/en-us/HT201559

    Next, try to check for any updates for your device and apps: https://www.youtube.com/watch?

    If this does not work the last thing I would try is to reinstall the game. Please domake sure that all your progress is backed up.You can do this with Facebook or a Kingdom account. 

    If the game is still crashing it may well be that your iPad is no longer compatible. I found the following information on the King.com site of the requirements needed:

    iOS version 6.0 or later on the following models:iPhone 4S, iPhone 5, iPhone 5s, iPhone 6 and later models.iPad 2 and later models.iPad Mini.iPod Touch 4th generation and later.

    Let me know if this does the trick for you :-) 

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