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Level 1
Every single time I am told that I earned enough sugar drops to win a booster or a gold bar, there is never a prize "inside". The game just continues to counting the sugar drops from the beginning again. First, King steals my gold bars and boosters that I have saved up, and now they don't even give me the prizes that I have been told that I earned?! What is wrong with you, King? Why must you be so greedy and selfish? Are you trying to get people to stop playing your games?
I don't know why I am even trying to contact you. King has the worst customer service. I am so fed up with the way you treat your customers.
Keep track of your boosters. I believe those prizes are automatically added to your boosters inside the game and on the device you play. I think those do not synchronize between devices. Only gold and progress does.
I lost free boosters too, until I stopped saving them. Use and enjoy them instead!