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Facebook sync is not working

aliMaliM Posts: 2 Newbie
in Support

Facebook syncing for Candy Crush and Soda Saga is not working for me on my iPad, or on my Android phone. Even when I try to play via the Facebook apps on both platforms. I don't want to uninstall and reinstall because I'm worried about losing levels. Please help!

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Answers

  • WunderbaumWunderbaum Posts: 4,398 Level 4

    Hi aliM!

    Looks like there's an issue with all games.

    Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook 

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  • Kelly_CKelly_C Posts: 9

    Hi aliM!

    Looks like there's an issue with all games.

    Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook 

    Link does not take you to an update :-(
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  • Kelly_CKelly_C Posts: 9

    Hi aliM!

    Looks like there's an issue with all games.

    Please see this thread for updates: https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook 

    There is a comment posted just now that says they're working on the problem.
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