Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Innocent- What model of mobile are you playing on? Are you currently connected with WiFi or your mobile data? The first thing I would try is checking to see if you have the latest version of Candy installed, and if you have the Facebook app make sure that this is up to date too.
Let me know how you get on :-)