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Candy crush becomes landscape

Yenting_Lim
Yenting_Lim Posts: 1 Newbie
in Support

Hi, When I open the app, the view becomes landscape instead of the normal portrait view. However, I did not tilt the phone. How do I resolve this problem.Thanks. 

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Yenting,

    Candy Crush should automatically start in portrait mode. Please check your mobile device settings for screen orientation and auto-rotation.

    Do you have other of King's games installed? If you do then please check if it is the same case for the other games.

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