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Game crashing before starting

Rebekah26
Rebekah26 Posts: 2

Level 1
in Support

For at least a week now the game has been crashing while opening on my iPad. I have 50% of storage available. I cannot even get to the map. I've updated the iOS and also uninstalled and reinstalled the game. It works fine on my phone. Any fix?

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Answers

  • Crusher18
    Crusher18 Posts: 1,286

    Do you have an iPad 2 or later? Are you having a problem with any other apps? Make sure that you don't have any other apps running in the background as this can cause the game to not run smoothly. Let me know how you get on :-) 

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  • Rebekah26
    Rebekah26 Posts: 2

    Level 1

    Do you have an iPad 2 or later? Are you having a problem with any other apps? Make sure that you don't have any other apps running in the background as this can cause the game to not run smoothly. Let me know how you get on :-) 

    Yes I do have an iPad 2. No problems with other apps and I close all app from a running in the background. Thanks for trying!
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