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Problems with the games loading

Mary_HorakMary_Horak Posts: 2
in Support

Is there a problem with the games today?? Candy Crush Saga will only load to 68% and Candy Crush Soda is showing 100% but won't then load the actual game pages. Help I'm lost without them!!!!

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Answers

  • Baz_JamesBaz_James Posts: 861 Level 3

    There was an update to add a new challenge today. You may have got caught in the crossover. Try again later and if it's still not working clear your browser cache to ensure that you get the new version.

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  • Hey! Would you like to give us your opinion?

  • Mary_HorakMary_Horak Posts: 2

    There was an update to add a new challenge today. You may have got caught in the crossover. Try again later and if it's still not working clear your browser cache to ensure that you get the new version.

    Thanks Baz. Do you know whether this was for Candy Crush Saga or Soda as I am having problems with both games? Thanks for your help
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  • Steve-5Steve-5 Posts: 1

    There was an update to add a new challenge today. You may have got caught in the crossover. Try again later and if it's still not working clear your browser cache to ensure that you get the new version.

    Thanks Baz. I have cleared my cache and have tried to play for several days now, still now loading.
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