Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Can't move up to level 81

To Whom it May Concern, I hope someone here will help me this time or I may stop playing this game. I can't connect to FB friends on Kindle Fire to move from level 80 to 81. Do you have any idea what the problem is? I have been able to move up on my Mac computer. Normally if I can move up on it then when I go back to my Kindle Fire it will move up. So frustrated and the makers of the game have been no help!!!!!

Accepted answers

StuckInATree

What's happening when you try to connect to FB Anna, does it just load endlessly or do you get a message of some sort? Since you play on a computer your progress is saved to the FB server, so if I were you I'd try uninstalling the game and the FB app if you have it, reinstall and reconnect it to FB again.

All comments

Anna_Tittle

What's happening when you try to connect to FB Anna, does it just load endlessly or do you get a message of some sort? Since you play on a computer your progress is saved to the FB server, so if I were you I'd try uninstalling the game and the FB app if you have it, reinstall and reconnect it to FB again.

Hi StuckInATree, It just spins trying to connect to FB on my Kindle Fire. If I reinstall Candy Crush Saga won't I have to start over with the game? I have FB on my Kindle. Not sure if I uninstall it I can get it back. Thanks for the help. I may have to reinstall Candy Crush Saga. Anna

Anna_Tittle

It sounds like you just need to synchronize. I know King made some videos for android and iOS but I didn't see anything for Kindle users. The steps are normally like, update your device, restart it, make sure you have enough memory. I would also clear the cache for both candy crush and also facebook and see if that helps.

Hi Kingzpinn, It was working fine till I tried to go to level 81. Don't know how to update my device. Don't think memory is the problem. Don't know how to clear my cache. Thanks for the suggestions. Anna

StuckInATree

KingsPinn

It sounds like you just need to synchronize. I know King made some videos for android and iOS but I didn't see anything for Kindle users. The steps are normally like, update your device, restart it, make sure you have enough memory. I would also clear the cache for both candy crush and also facebook and see if that helps.

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Accepted answers

StuckInATree

All comments

KingsPinn

StuckInATree

Anna_Tittle

It sounds like you just need to synchronize. I know King made some videos for android and iOS but I didn't see anything for Kindle users. The steps are normally like, update your device, restart it, make sure you have enough memory. I would also clear the cache for both candy crush and also facebook and see if that helps.

Anna_Tittle

What's happening when you try to connect to FB Anna, does it just load endlessly or do you get a message of some sort? Since you play on a computer your progress is saved to the FB server, so if I were you I'd try uninstalling the game and the FB app if you have it, reinstall and reconnect it to FB again.

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My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…