Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Noreen!
Are you playing Candy Crush from your mobile or from Facebook?
If you are playing from your mobile and have the game connected to Facebook then please try playing the level there. Once completed your progress is synced back to your mobile device and you should now be able to advance without any issues.
Cheers :-)