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This happens quite often where I get to the end of my current set of levels and can select friends to help or wait 3 days. The counter is still at 69 hours left and I've been waiting for 3 days...also I asked a bunch of people to help who clicked to accept but it's still showing that no friends have helped me. I know a lot of ppl seem to have this issue. Please resolve! thanks!
I know that there is an ongoing issue with receiving the tickets for roadblocks. Read about it here:
https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends
For the timer, the counter changes like this if you change the clock on your mobile, is this something you have done lately?