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Candy Crush Saga Game Crash

Prasanna_RPrasanna_R Posts: 3
in Support

When i try to send request on facebook, as soon as i click on check all and send the game crashes and i am not able to send any request on facebook due to this problem! 

I also tried deleting and reinstalling the game, disconnected and connected to Facebook and tried every other possible solution sent to me by the automated customer care

How do i resolve this problem?

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Answers

  • StuckInATreeStuckInATree Posts: 4,900 Level 2

    What would be good to know is stuff like what Mobile you have, the model, the OS and version it runs. Do you have the FB app installed on it or do you connect your game to FB via the browser pop up instead?

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  • Hey! Would you like to give us your opinion?

  • Prasanna_RPrasanna_R Posts: 3

    What would be good to know is stuff like what Mobile you have, the model, the OS and version it runs. Do you have the FB app installed on it or do you connect your game to FB via the browser pop up instead?

    I use an iPhone 6 64 gb I do have the facebook app installed on my phone and my iphone is updated to the latest software 9.2.1
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