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can not open my app

Lynn_MayerLynn_Mayer Posts: 6
in Support

after some phone issues i have not been able to open my app.  it says loading and then times out and goes back to the main screen on my iPhone.  i am afraid to uninstall app i don't want to lose my space on I'm level 610.  i am not connected on Facebook  do you have any suggestions on what i can do?

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Answers

  • StuckInATreeStuckInATree Posts: 4,900 Level 2

    Check you have the latest update for the game and failing that check that you have the latest update for our OS. If that doesn't fix it then generally the only thing left to do is reinstall but I'm afraid you'll be kicking yourself for not syncing your progress to either FB or Kingdom.

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